Privacy Policy
Last updated: 9/3/2025
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Request a repair quote or service
- Contact us via phone, email, or our website
- Subscribe to our newsletter or updates
- Provide feedback or reviews
This information may include your name, email address, phone number, address, device information, and details about the technical issues you're experiencing.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our repair services
- Process and complete transactions
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about services, offers, and events
- Monitor and analyze trends and usage
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:
- With service providers who assist us in operating our business
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Device Data
When you bring your device to us for repair, we may need to access data on your device to diagnose and fix issues. We:
- Only access data necessary for the repair
- Do not copy or retain your personal data
- Recommend backing up your data before service
- Can provide data backup services upon request
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser preferences.
7. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your personal information
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@johannesburgtechrepair.online
- Phone: 012 345 6789
- Address: Johannesburg CBD, South Africa
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.